All Systems Operational

About This Site

We constantly monitor the status of the Jelou platform. We will post status updates here in the event of a service interruption. If you are experiencing a service interruption and do not see it posted here, please contact us.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
WhatsApp Operational
90 days ago
99.98 % uptime
Today
Web Widget Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Alexa Operational
90 days ago
100.0 % uptime
Today
Google Assistant Operational
90 days ago
100.0 % uptime
Today
Facebook Feed Operational
90 days ago
100.0 % uptime
Today
Instagram Direct Messages ? Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Builder Operational
90 days ago
100.0 % uptime
Today
Multiagent Panel Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Datum Operational
90 days ago
100.0 % uptime
Today
Outbound Campaigns Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Jelou API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Ecommerce API Operational
90 days ago
100.0 % uptime
Today
Cloud Service Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Servers(eu-west-3) Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Servers(us-west-2) Operational
90 days ago
100.0 % uptime
Today
External Services Operational
90 days ago
98.6 % uptime
Today
Civil Register - Ecuador ? Operational
90 days ago
98.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Disruptions with Facebook Messenger
Resolved - We would like to inform you that the intermittencies on our Facebook channel have been fixed. The Meta team applied a patch that has resolved the issue, and now the service is working normally. We appreciate your patience and understanding as we work to ensure optimal service performance.
Nov 7, 08:34 GMT-05:00
Update - We are continuing to investigate this issue.
Nov 1, 09:45 GMT-05:00
Update - We would like to inform you that we are still working on resolving an intermittency we are experiencing on our Facebook channel. We are in constant collaboration with the Meta team to resolve this issue as soon as possible. We appreciate your patience and understanding as we move forward in restoring optimal service.
Nov 1, 09:39 GMT-05:00
Investigating - We would like to inform you that we are currently experiencing intermittency on our Facebook channel. We are working together with the Meta team to resolve this issue as soon as possible. We appreciate your patience and understanding as we work to ensure optimal service performance.
Oct 31, 13:18 GMT-05:00
Nov 6, 2024

No incidents reported.

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