All Systems Operational
About This Site
We constantly monitor the status of the Jelou platform. We will post status updates here in the event of a service interruption. If you are experiencing a service interruption and do not see it posted here, please contact us.
Website
Operational
Channels
Operational
WhatsApp
Operational
Web Widget
Operational
Facebook Messenger
Operational
Email
Operational
Alexa
Operational
Google Assistant
Operational
Facebook Feed
Operational
Instagram Direct Messages
?
Operational
Platform
Operational
Metrics
Operational
Builder
Operational
Multiagent Panel
Operational
Monitoring
Operational
Datum
Operational
Outbound Campaigns
Operational
API
Operational
Jelou API
Operational
Payments API
Operational
Ecommerce API
Operational
Cloud Service
Operational
AWS Cloud Servers(eu-west-3)
Operational
AWS Cloud Servers(us-west-2)
Operational
External Services
Operational
Civil Register - Ecuador
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Platform scheduled maintenance Apr 22, 2025 00:00-02:00 GMT-05:00
In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our services.
Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum.
If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.
Thank you for your continued trust in us and for being part of our community.
We will continue to work hard to provide you with exceptional service.
Schedule:
- EC: 00:00 (GMT-5)
- MX: 23:00 (GMT-6)
- BR: 02:00 (GMT-3)
Posted on Apr 04, 2025 - 17:28 GMT-05:00
Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum.
If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.
Thank you for your continued trust in us and for being part of our community.
We will continue to work hard to provide you with exceptional service.
Schedule:
- EC: 00:00 (GMT-5)
- MX: 23:00 (GMT-6)
- BR: 02:00 (GMT-3)
Posted on Apr 04, 2025 - 17:28 GMT-05:00
Platform scheduled maintenance Apr 25, 2025 00:00-02:00 GMT-05:00
In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our services.
Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum.
If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.
Thank you for your continued trust in us and for being part of our community.
We will continue to work hard to provide you with exceptional service.
Schedule:
- EC: 00:00 (GMT-5)
- MX: 23:00 (GMT-6)
- BR: 02:00 (GMT-3)
Posted on Apr 04, 2025 - 17:30 GMT-05:00
Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum.
If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.
Thank you for your continued trust in us and for being part of our community.
We will continue to work hard to provide you with exceptional service.
Schedule:
- EC: 00:00 (GMT-5)
- MX: 23:00 (GMT-6)
- BR: 02:00 (GMT-3)
Posted on Apr 04, 2025 - 17:30 GMT-05:00