Jelou - Platform Delay – Detalles del incidente

Sistemas funcionando con normalidad

Platform Delay

Resuelto
Rendimiento degradado
Iniciado el hace más de 1 añoDuró alrededor de 3 horas

Afectado

Platform

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Builder

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Outbound Campaigns

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Multiagent Panel

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Monitoring

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Datum

En funcionamiento de 10:44 PM a 10:44 PM, Rendimiento degradado de 10:44 PM a 1:33 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The issue has been successfully resolved, and we have verified the corresponding speed within the platform. We apologize for any inconvenience caused. For any additional inquiries, please escalate them through our official channels: Email: ayuda@jelou.ai WhatsApp: https://wa.link/m5w44v

  • Supervisando
    UTC
    Supervisando

    A fix has been implemented and we are monitoring the results.

  • Investigando
    UTC
    Investigando

    A delay has been identified within the platform. Our team is reviewing the case to determine the cause and apply the necessary corrective measures.