Jelou - Multimedia Content Processing Incident – Detalles del incidente

Multiagent Panel está experimentando un rendimiento degradado

Multimedia Content Processing Incident

Resuelto
Interrupción parcial
Iniciado el hace 2 díasDuró alrededor de 6 horas
Actualizaciones
  • Después de la muerte
    Después de la muerte
    This incident has been resolved.
  • Resuelto
    Resuelto
    This incident has been resolved.
  • Supervisando
    Supervisando
    We implemented a fix and are currently monitoring the result.
  • Identificado
    Identificado

    Today, incidents were reported where videos or audio files sent by users could not be played due to issues in multimedia content processing.

    For biometric cases, users are advised to repeat the biometric process. A fix has been applied, and the service is being monitored to ensure proper functioning.