Jelou - Multimedia Content Processing Incident – Detalles del incidente

Experimentando una interrupción parcial

Multimedia Content Processing Incident

Resuelto
Interrupción parcial
Iniciado el hace 9 mesesDuró alrededor de 6 horas
Actualizaciones
  • Después de la muerte
    UTC
    Después de la muerte
    This incident has been resolved.
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Supervisando
    UTC
    Supervisando
    We implemented a fix and are currently monitoring the result.
  • Identificado
    UTC
    Identificado

    Today, incidents were reported where videos or audio files sent by users could not be played due to issues in multimedia content processing.

    For biometric cases, users are advised to repeat the biometric process. A fix has been applied, and the service is being monitored to ensure proper functioning.