Jelou - General WhatsApp Message Latency – Detalles del incidente

Sistemas funcionando con normalidad

General WhatsApp Message Latency

Resuelto
Rendimiento degradado
Iniciado el hace 8 mesesDuró 22 minutos

Afectado

Channels

Rendimiento degradado de 3:08 AM a 3:30 AM

WhatsApp

Rendimiento degradado de 3:08 AM a 3:30 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    WhatsApp message delivery and reception times have returned to normal. The issue was reviewed and addressed in coordination with our provider.
    We will continue monitoring to ensure stable operation.

    The RCA will be shared through this channel within no more than one week.

  • Investigando
    UTC
    Investigando

    We are currently experiencing general latency in WhatsApp message reception and delivery. The issue is under review in coordination with our provider.
    We will continue to share updates as more information becomes available.