Jelou - Interruption in media reception – Detalles del incidente

Sistemas funcionando con normalidad

Interruption in media reception

Resuelto
Rendimiento degradado
Iniciado el hace más de 1 añoDuró alrededor de 9 horas

Afectado

Channels

Rendimiento degradado de 1:35 PM a 10:36 PM

WhatsApp

Rendimiento degradado de 1:35 PM a 10:36 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    This incident has been resolved.

  • Supervisando
    UTC
    Supervisando

    A fix has been implemented and we are monitoring the results.

  • Identificado
    UTC
    Identificado

    The provider's engineering team is working with high priority to restore the Incoming Media URLs service. We will share an update soon.

  • Investigando
    UTC
    Investigando

    There is an issue with the reception of multimedia files. The event is currently being reviewed by the provider.