Jelou - Facebook and Instagram DM's outage – Incident details

All systems operational

Facebook and Instagram DM's outage

Resolved
Major outage
Started 21 days agoLasted 1 day

Affected

Channels

Operational from 12:15 PM to 12:15 PM, Major outage from 12:15 PM to 1:23 PM

Facebook Messenger

Operational from 12:15 PM to 12:15 PM, Major outage from 12:15 PM to 1:23 PM

Instagram Direct Messages

Operational from 12:15 PM to 12:15 PM, Major outage from 12:15 PM to 1:23 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Instagram DMs have been fully restored and are now operating normally. We are performing additional checks to ensure full functionality.

  • Identified
    Identified

    Facebook DMs have been fully restored and are now operating normally.

  • Investigating
    Investigating

    We are currently investigating this issue with the Meta team.