Facebook and Instagram DM's outage

Resolved

Major outage

Started about 1 year agoAugust 26, 2025Lasted 25 hours 7 minutesAugust 26, 202512:15 PMAugust 27, 20251:23 PMUTC

Affected

Channels

Facebook Messenger

Instagram Direct Messages

Updates

Resolved
August 27, 2025 at 1:23 PMUTC
Resolved
August 27, 2025 at 1:23 PMUTC
This incident has been resolved.
Monitoring
August 27, 2025 at 2:06 AMUTC
Monitoring
August 27, 2025 at 2:06 AMUTC
Instagram DMs have been fully restored and are now operating normally. We are performing additional checks to ensure full functionality.
Identified
August 26, 2025 at 10:22 PMUTC
Identified
August 26, 2025 at 10:22 PMUTC
Facebook DMs have been fully restored and are now operating normally.
Investigating
August 26, 2025 at 12:15 PMUTC
Investigating
August 26, 2025 at 12:15 PMUTC
We are currently investigating this issue with the Meta team.

Jelou - Facebook and Instagram DM's outage – Incident details