Jelou - Platform routine maintenance – Maintenance details

All systems operational

Platform routine maintenance

Completed
Scheduled for August 22, 2025 at 3:00 AM – 5:00 AMUTC

Affects

API

Under maintenance from 3:00 AM to 5:00 AM

Jelou API

Under maintenance from 3:00 AM to 5:00 AM

Updates
  • Completed
    August 22, 2025 at 5:00 AMUTC
    Completed
    August 22, 2025 at 5:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 22, 2025 at 3:00 AMUTC
    In progress
    August 22, 2025 at 3:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 22, 2025 at 2:00 AMUTC
    Update
    August 22, 2025 at 2:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 20, 2025 at 12:22 AMUTC
    Planned
    August 20, 2025 at 12:22 AMUTC

    As part of our commitment to ensuring a secure and reliable system, we will be performing routine maintenance. There is expected zero downtime, so no need to worry. Thank you for your understanding and cooperation. If you have any kind of problem or need help with understanding of this change, kindly reach out to the respective support teams for coordination: ayuda@jelou.ai Schedule: - EC: 22:00 (GMT-5) - MX: 21:00 (GMT-6) - BR: 00:00 (GMT-3)