Jelou - Platform scheduled maintenance – Maintenance details

All systems operational

Platform scheduled maintenance

Completed
Scheduled for July 24, 2025 at 5:00 AM – 7:00 AM

Affects

API

Under maintenance from 5:00 AM to 7:00 AM

Jelou API

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    July 24, 2025 at 7:00 AM
    Completed
    July 24, 2025 at 7:00 AM

    The scheduled maintenance has been completed.

  • In progress
    July 24, 2025 at 5:01 AM
    In progress
    July 24, 2025 at 5:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 24, 2025 at 4:00 AM
    Planned
    July 24, 2025 at 4:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    July 21, 2025 at 4:25 AM
    Planned
    July 21, 2025 at 4:25 AM

    In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our services. Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum. If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai. Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service. Schedule: - EC: 00:00 (GMT-5) - MX: 23:00 (GMT-6) - BR: 02:00 (GMT-3)