Jelou - Platform routine maintenance – Maintenance details

All systems operational

Platform routine maintenance

Completed
Scheduled for July 24, 2025 at 3:00 AM – 5:00 AM

Affects

API

Under maintenance from 3:00 AM to 5:00 AM

Jelou API

Under maintenance from 3:00 AM to 5:00 AM

Updates
  • Completed
    July 24, 2025 at 5:00 AM
    Completed
    July 24, 2025 at 5:00 AM

    The scheduled maintenance has been completed.

  • In progress
    July 24, 2025 at 3:00 AM
    In progress
    July 24, 2025 at 3:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    July 24, 2025 at 2:00 AM
    Planned
    July 24, 2025 at 2:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    July 21, 2025 at 4:24 AM
    Planned
    July 21, 2025 at 4:24 AM

    As part of our commitment to ensuring a secure and reliable system, we will be performing routine maintenance. There is expected zero downtime, so no need to worry. Thank you for your understanding and cooperation. If you have any kind of problem or need help with understanding of this change, kindly reach out to the respective support teams for coordination: ayuda@jelou.ai Schedule: - EC: 22:00 (GMT-5) - MX: 21:00 (GMT-6) - BR: 00:00 (GMT-3)