Jelou - General Delay – Incident details

All systems operational

General Delay

Resolved
Degraded performance
Started about 1 year agoLasted about 17 hours

Affected

Channels

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

WhatsApp

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

Web Widget

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

Platform

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

Builder

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

Outbound Campaigns

Operational from 7:56 PM to 7:56 PM, Degraded performance from 7:56 PM to 1:25 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented by the providers and we are monitoring the results.

  • Identified
    UTC
    Identified

    Some of our providers, such as GCP: https://status.cloud.google.com/ and Cloudflare: https://www.cloudflarestatus.com/ are experiencing intermittent issues, which may cause delays or failures in certain processes.