Messaging API Delivery Issues

Resolved

Degraded performance

Started over 1 year agoMarch 28, 2025Lasted 251 hours 41 minutesMarch 28, 20254:22 AMApril 07, 20254:04 PMUTC

Affected

Channels

Updates

Resolved
April 07, 2025 at 4:04 PMUTC
Resolved
April 07, 2025 at 4:04 PMUTC
The WhatsApp provider resolved the event, and we confirmed the update through active monitoring.
Investigating
March 28, 2025 at 4:22 AMUTC
Investigating
March 28, 2025 at 4:22 AMUTC
There are issues with the messaging API, and some messages may not be delivered. This has been escalated to the WhatsApp Provider for resolution. We will keep you updated.

Jelou - Messaging API Delivery Issues – Incident details