Jelou - Platform scheduled maintenance – Maintenance details

All systems operational

Platform scheduled maintenance

Completed
Scheduled for April 03, 2025 at 5:00 AM – 7:00 AM

Affects

API

Under maintenance from 5:00 AM to 7:00 AM

Jelou API

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    April 03, 2025 at 7:00 AM
    Completed
    April 03, 2025 at 7:00 AM

    The scheduled maintenance has been completed.

  • In progress
    April 03, 2025 at 5:00 AM
    In progress
    April 03, 2025 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    April 03, 2025 at 4:00 AM
    Planned
    April 03, 2025 at 4:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 31, 2025 at 2:31 PM
    Planned
    March 31, 2025 at 2:31 PM

    To enhance our platform's performance and provide a superior user experience, we will be performing a scheduled system upgrade. This maintenance aims to improve service stability and efficiency, resulting in a better experience for you. Maintenance Details: - Date and Time: Between 12:00 a.m. and 2:00 a.m. - Impact: During this period, temporary service interruptions may occur. We recommend avoiding the use of the platform during this time, as you may experience disconnections. We are committed to minimizing disruptions and appreciate your understanding as we work on these improvements. For any questions or assistance related to this process, please contact our support team at: ayuda@jelou.ai. Reference Time Zones: - Colombia (GMT-5): 12:00 a.m. - Mexico (GMT-6): 11:00 p.m. - Brazil (GMT-3): 2:00 a.m. Thank you for your trust and for being part of our community! We will continue striving to deliver exceptional service.