Jelou - OTP emails going to spam – Incident details

All systems operational

OTP emails going to spam

Resolved
Operational
Started over 1 year agoLasted about 8 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    Since 10:03, we have been receiving reports of OTP emails not arriving. This issue is related to the email provider. Please check if the email is in the spam folder.