Jelou - WhatsApp Messages – Incident details

All systems operational

WhatsApp Messages

Resolved
Degraded performance
Started over 1 year agoLasted 6 days

Affected

Channels

Operational from 4:30 PM to 4:30 PM, Degraded performance from 4:30 PM to 8:09 PM

WhatsApp

Operational from 4:30 PM to 4:30 PM, Degraded performance from 4:30 PM to 8:09 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    META: We have recovered from an earlier outage impacting WhatsApp Flows, and services have now been restored. We apologize for any inconvenience that this may have caused.

  • Update
    UTC
    Update

    META: We are currently experiencing high disruptions impacting WhatsApp Flows. Our engineering teams are rolling out a fix. We will provide another update within 2 hours or sooner if additional information is available.

  • Investigating
    UTC
    Investigating

    META: We are currently experiencing some disruption impacting receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th 8 AM GMT. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.