Jelou - Interruption in media reception – Incident details

All systems operational

Interruption in media reception

Resolved
Degraded performance
Started 8 months agoLasted about 3 hours

Affected

Channels

Operational from 9:55 PM to 9:55 PM, Degraded performance from 9:55 PM to 1:15 AM

WhatsApp

Operational from 9:55 PM to 9:55 PM, Degraded performance from 9:55 PM to 1:15 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    There is an issue with the reception of multimedia files. The event is currently being reviewed by the provider.