Interruption in media reception

Resolved

Degraded performance

Started over 1 year agoMarch 07, 2025Lasted 9 hoursMarch 07, 20251:3510:36 PMUTC

Affected

Channels

Updates

Resolved
March 07, 2025 at 10:36 PMUTC
Resolved
March 07, 2025 at 10:36 PMUTC
This incident has been resolved.
Monitoring
March 07, 2025 at 7:00 PMUTC
Monitoring
March 07, 2025 at 7:00 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
March 07, 2025 at 5:17 PMUTC
Identified
March 07, 2025 at 5:17 PMUTC
The provider's engineering team is working with high priority to restore the Incoming Media URLs service. We will share an update soon.
Investigating
March 07, 2025 at 1:35 PMUTC
Investigating
March 07, 2025 at 1:35 PMUTC
There is an issue with the reception of multimedia files. The event is currently being reviewed by the provider.

Jelou - Interruption in media reception – Incident details