Jelou - Instagram Direct Messages – Incident details

All systems operational

Instagram Direct Messages

Resolved
Degraded performance
Started about 1 year agoLasted 2 days

Affected

Channels

Operational from 2:11 AM to 2:11 AM, Degraded performance from 2:11 AM to 9:36 PM

Instagram Direct Messages

Operational from 2:11 AM to 2:11 AM, Degraded performance from 2:11 AM to 9:36 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    We would like to inform you that there are disruptions affecting messages sent from Instagram verified accounts. This issue includes the delivery of nonsensical messages. The Meta team is currently reviewing the situation to identify and resolve the cause. We will provide updates as soon as more information becomes available. Thank you for your understanding.