Jelou - Database security maintenance – Maintenance details

All systems operational

Database security maintenance

Completed
Scheduled for November 29, 2024 at 5:00 AM – 7:00 AM

Affects

API

Under maintenance from 5:00 AM to 7:00 AM

Jelou API

Under maintenance from 5:00 AM to 7:00 AM

Payments API

Under maintenance from 5:00 AM to 7:00 AM

Ecommerce API

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    November 29, 2024 at 7:00 AM
    Completed
    November 29, 2024 at 7:00 AM

    The scheduled maintenance has been completed.

  • In progress
    November 29, 2024 at 5:00 AM
    In progress
    November 29, 2024 at 5:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 29, 2024 at 4:00 AM
    Update
    November 29, 2024 at 4:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 27, 2024 at 4:22 PM
    Planned
    November 27, 2024 at 4:22 PM

    In order to improve the performance of our platform and increase the satisfaction of our users, we will perform a maintenance of our systems. This work will contribute to improve the environment as well as the stability and availability of our database services. Service interruptions may occur during maintenance. We will strive to keep these interruptions to a minimum. If you have any problems or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai. Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service. Hours of operation: - EC: 00:00 (GMT-5) - MX: 23:00 (GMT-6) - BR: 02:00 (GMT-3)