Jelou - Platform Incident – Incident details

All systems operational

Platform Incident

Resolved
Operational
Started about 1 year agoLasted about 1 hour

Affected

API

Operational from 8:24 PM to 9:09 PM

Jelou API

Operational from 8:24 PM to 9:09 PM

Updates
  • Resolved
    Resolved

    We inform that the patch we applied gave the results we expected. Our platform is running stable and operational. All operations are running normally. We will continue to monitor closely to ensure optimal performance.

  • Monitoring
    Monitoring

    We inform that the contingency has been activated to address a situation detected in our system. We are currently in the process of constant monitoring and optimizing our performance to ensure stability and mitigate any impact that may occur.

  • Investigating
    Investigating

    He reported that we are experiencing interpretation latency in natural language processing (NLP) during the execution of our system.