Instagram Quick Replies Not Displaying

Resolved

Degraded performance

Started about 1 year agoSeptember 25, 2025Lasted 19 hours 15 minutesSeptember 25, 20256:08 PMSeptember 26, 20251:23 PMUTC

Affected

Channels

Instagram Direct Messages

Updates

Resolved
September 26, 2025 at 1:23 PMUTC
Resolved
September 26, 2025 at 1:23 PMUTC
This incident has been resolved.
Investigating
September 25, 2025 at 6:08 PMUTC
Investigating
September 25, 2025 at 6:08 PMUTC
We are currently investigating with Meta an issue where quick reply buttons are not appearing on the Instagram app or web.

Jelou - Instagram Quick Replies Not Displaying – Incident details