Intermittence in Civil Registry Services

Resolved

Major outage

Started 11 months agoOctober 26, 2025Lasted 18 hours 56 minutesOctober 26, 20255:45 PMOctober 27, 202512:42 PMUTC

Affected

External Services

Civil Register - Ecuador

Updates

Resolved
October 27, 2025 at 12:42 PMUTC
Resolved
October 27, 2025 at 12:42 PMUTC
This incident has been resolved.
Investigating
October 26, 2025 at 5:45 PMUTC
Investigating
October 26, 2025 at 5:45 PMUTC
The Civil Registry has reported an intermittence in its services on Sunday, October 26, 2025, starting at 6:30 PM, UTC-5, with an estimated duration of 3 hours.
During this period, there may be disruptions or interruptions in the following services:
Web service for demographic data consultation.
Web service for demographic data consultation with biometrics.
We appreciate your understanding. We will provide any updates through this same channel.

Jelou - Intermittence in Civil Registry Services – Incident details