Jelou - Scheduled platform maintenance – Maintenance details

All systems operational

Scheduled platform maintenance

Completed
Scheduled for November 05, 2025 at 5:00 AM – 7:00 AM

Affects

Platform

Under maintenance from 5:00 AM to 7:00 AM

Outbound Campaigns

Under maintenance from 5:00 AM to 7:00 AM

Multiagent Panel

Under maintenance from 5:00 AM to 7:00 AM

Monitoring

Under maintenance from 5:00 AM to 7:00 AM

Datum

Under maintenance from 5:00 AM to 7:00 AM

Metrics

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    November 05, 2025 at 7:00 AM
    Completed
    November 05, 2025 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    November 05, 2025 at 5:00 AM
    In progress
    November 05, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    November 05, 2025 at 5:00 AM
    Planned
    November 05, 2025 at 5:00 AM

    In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our services. Service interruptions may occur during maintenance.

    We will endeavor to keep these interruptions to a minimum. If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.

    Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service.

    Schedule:

    • EC: 00:00 (GMT-5)

    • MX: 23:00 (GMT-6)

    • BR: 02:00 (GMT-3)