Jelou - Routine platform maintenance – Maintenance details

All systems operational

Routine platform maintenance

Completed
Scheduled for October 31, 2025 at 3:00 AM – 5:00 AM

Affects

API

Under maintenance from 3:00 AM to 5:00 AM

Ecommerce API

Under maintenance from 3:00 AM to 5:00 AM

Updates
  • Completed
    October 31, 2025 at 5:00 AM
    Completed
    October 31, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    October 31, 2025 at 3:00 AM
    In progress
    October 31, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    October 31, 2025 at 3:00 AM
    Planned
    October 31, 2025 at 3:00 AM

    As part of our commitment to ensuring a secure and reliable system, we will be performing routine maintenance. There is expected zero downtime, so no need to worry.

    Thank you for your understanding and cooperation. If you have any kind of problem or need help with understanding of this change, kindly reach out to the respective support teams for coordination: ayuda@jelou.ai

    Schedule:

    • EC: 22:00 (GMT-5)

    • MX: 21:00 (GMT-6)

    • BR: 00:00 (GMT-3)