During the scheduled maintenance, temporary delays were experienced in the automatic chat assignment due to queued processes, which required manual assignment for a short period.
The processes are now fully normalized, and automatic assignment is functioning correctly. Monitoring continues to ensure no further delays and to maintain efficient chat handling.
![[object Object]](/_next/image?url=https%3A%2F%2Finstatus.com%2Fuser-content%2Fv1757004689%2Fcwu5rg29ofnrsm5mbdbp.svg&w=3840&q=75)