Jelou - Issues with Message Delivery – Incident details

Multiagent Panel experiencing degraded performance

Issues with Message Delivery

Resolved
Major outage
Started about 10 hours agoLasted 8 minutes

Affected

Channels

Major outage from 3:30 PM to 3:38 PM

WhatsApp

Major outage from 3:30 PM to 3:38 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing message delivery issues due to a problem with our provider, Meta. Our team is monitoring the situation and will share updates as soon as they become available.