Jelou - Routine platform maintenance – Maintenance details

Experiencing partial outage

Routine platform maintenance

Completed
Scheduled for January 07, 2026 at 3:00 AM – 5:00 AMUTC

Affects

API

Under maintenance from 3:00 AM to 5:00 AM

Jelou API

Under maintenance from 3:00 AM to 5:00 AM

Updates
  • Completed
    January 07, 2026 at 5:00 AMUTC
    Completed
    January 07, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    January 07, 2026 at 3:00 AMUTC
    In progress
    January 07, 2026 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    January 07, 2026 at 3:00 AMUTC
    Planned
    January 07, 2026 at 3:00 AMUTC

    As part of our commitment to ensuring a secure and reliable system, we will be performing routine maintenance. There is expected zero downtime, so no need to worry.

    Thank you for your understanding and cooperation. If you have any kind of problem or need help with understanding of this change, kindly reach out to the respective support teams for coordination: ayuda@jelou.ai

    Schedule:

    • EC: 22:00 (GMT-5)

    • MX: 21:00 (GMT-6)

    • BR: 00:00 (GMT-3)