Jelou - Database scheduled maintenance – Maintenance details

Experiencing partial outage

Database scheduled maintenance

Completed
Scheduled for February 27, 2026 at 5:00 AM – 7:00 AMUTC

Affects

Platform

Under maintenance from 5:00 AM to 7:00 AM

Datum

Under maintenance from 5:00 AM to 7:00 AM

API

Under maintenance from 5:00 AM to 7:00 AM

Jelou API

Under maintenance from 5:00 AM to 7:00 AM

Updates
  • Completed
    February 27, 2026 at 7:00 AMUTC
    Completed
    February 27, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 27, 2026 at 5:00 AMUTC
    In progress
    February 27, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 27, 2026 at 5:00 AMUTC
    Planned
    February 27, 2026 at 5:00 AMUTC

    In order to improve the security of our platform and increase user satisfaction, we will be performing preventative maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our database services.

    Service interruptions may occur during maintenance. We will do our best to minimize these interruptions.
    If you have any issues or need help understanding this change, please contact the appropriate support teams to coordinate: help@jelou.ai.

    Thank you for your continued trust in us and for being part of our community.
    We will continue to work hard to provide you with exceptional service.

    Schedule:

    • EC: 00:00 (GMT-5)

    • MX: 23:00 (GMT-6)

    • BR: 02:00 (GMT-3)