Jelou - Intermittent Electronic Signature Service – Incident details

All systems operational

Intermittent Electronic Signature Service

Resolved
Major outage
Started 9 days agoLasted about 1 hour

Affected

External Services

Major outage from 5:00 PM to 6:03 PM

Servicio de Firma Electrónica

Major outage from 5:00 PM to 6:03 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We would like to inform you that since 12:00 p.m. (UTC-5, Ecuador time), there have been intermittent issues with the electronic signature service. Our technical team is investigating the situation to restore stability as soon as possible. We will share further updates as they become available and will confirm once the service is fully operational. Thank you for your understanding.