Jelou - Intermittent Lipsync Service – Incident details

All systems operational

Intermittent Lipsync Service

Resolved
Partial outage 10 %
Started about 14 hours agoLasted about 5 hours

Affected

API

Partial outage from 7:15 PM to 11:31 PM, Operational from 11:31 PM to 11:56 PM

API de biometría

Partial outage from 7:15 PM to 11:31 PM, Operational from 11:31 PM to 11:56 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We identified a technical failure in the LipSync service. This behavior affected only a few specific cases.