Jelou - PDF Data Fill Issue – Incident details

All systems operational

PDF Data Fill Issue

Resolved
Major outage
Started 2 days agoLasted about 2 hours

Affected

External Services

Major outage from 3:30 PM to 4:20 PM, Operational from 4:20 PM to 5:19 PM, Major outage from 5:19 PM to 5:45 PM

PDF Generator

Major outage from 3:30 PM to 4:20 PM, Operational from 4:20 PM to 5:19 PM, Major outage from 5:19 PM to 5:45 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Data fill issue in the PDF generation process.
    We are currently investigating this incident.