Jelou - WhatsApp Messaging Service – Increased Latency & Delayed Delivery – Incident details

All systems operational

WhatsApp Messaging Service – Increased Latency & Delayed Delivery

Resolved
Major outage
Started about 3 hours agoLasted about 1 hour

Affected

Channels

Major outage from 3:13 PM to 3:38 PM, Operational from 3:38 PM to 4:15 PM

WhatsApp

Major outage from 3:13 PM to 3:38 PM, Operational from 3:38 PM to 4:15 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    A fix has been implemented by the provider and we are currently monitoring the results to ensure full service stability is restored.

    We will continue to provide updates as the situation progresses. Thank you for your patience.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.