Jelou - Message Processing Delay – Detalhes do incidente

Todos os sistemas operacionais

Message Processing Delay

Resolvido
Parcialmente indisponível
Começou em há mais de 1 anoDurou 1 hora 3 minutos

Afetado

Channels

Parcialmente indisponível de 6:38 PM para 7:41 PM

WhatsApp

Parcialmente indisponível de 6:38 PM para 7:41 PM

Facebook Messenger

Parcialmente indisponível de 6:38 PM para 7:41 PM

Instagram Direct Messages

Parcialmente indisponível de 6:38 PM para 7:41 PM

X(Twitter)

Parcialmente indisponível de 6:38 PM para 7:41 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    The issue affecting the processing of messages via WhatsApp has been resolved. The service is now operating normally, and messages are being sent and received without any issues. We appreciate your patience and understanding during this time.

  • Atualizar
    UTC
    Atualizar

    We are continuing to monitor for any further issues.

  • Monitoramento
    UTC
    Monitoramento

    A fix has been implemented and we are monitoring the results.

  • Atualizar
    UTC
    Atualizar

    We are continuing to investigate this issue.

  • Investigando
    UTC
    Investigando

    We are experiencing a delay in the processing of messages sent and received via WhatsApp. This may be affecting the timely delivery of automated messages, bot responses, and real-time conversations. Our technical team is currently investigating the root cause of the incident in order to apply the necessary measures and restore the service as soon as possible.