Jelou - Interruption in media reception – Detalhes do incidente

Todos os sistemas operacionais

Interruption in media reception

Resolvido
Desempenho degradado
Começou em há mais de 1 anoDurou 9 horas

Afetado

Channels

Desempenho degradado de 1:35 PM para 10:36 PM

WhatsApp

Desempenho degradado de 1:35 PM para 10:36 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved.

  • Monitoramento
    UTC
    Monitoramento

    A fix has been implemented and we are monitoring the results.

  • Identificado
    UTC
    Identificado

    The provider's engineering team is working with high priority to restore the Incoming Media URLs service. We will share an update soon.

  • Investigando
    UTC
    Investigando

    There is an issue with the reception of multimedia files. The event is currently being reviewed by the provider.