Jelou - Platform Delay – Detalhes do incidente

Todos os sistemas operacionais

Platform Delay

Resolvido
Desempenho degradado
Começou em há mais de 1 anoDurou 2 horas 49 minutos

Afetado

Platform

Desempenho degradado de 10:44 PM para 1:33 AM

Builder

Desempenho degradado de 10:44 PM para 1:33 AM

Outbound Campaigns

Desempenho degradado de 10:44 PM para 1:33 AM

Multiagent Panel

Desempenho degradado de 10:44 PM para 1:33 AM

Monitoring

Desempenho degradado de 10:44 PM para 1:33 AM

Datum

Desempenho degradado de 10:44 PM para 1:33 AM

Atualizações
  • Resolvido
    UTC
    Resolvido

    The issue has been successfully resolved, and we have verified the corresponding speed within the platform. We apologize for any inconvenience caused. For any additional inquiries, please escalate them through our official channels: Email: ayuda@jelou.ai WhatsApp: https://wa.link/m5w44v

  • Monitoramento
    UTC
    Monitoramento

    A fix has been implemented and we are monitoring the results.

  • Investigando
    UTC
    Investigando

    A delay has been identified within the platform. Our team is reviewing the case to determine the cause and apply the necessary corrective measures.