Jelou - WhatsApp Message Delay – Detalhes do incidente

Todos os sistemas operacionais

WhatsApp Message Delay

Resolvido
Desempenho degradado
Começou em há quase 2 anosDurou 1 hora 9 minutos

Afetado

Channels

Desempenho degradado de 1:57 PM para 3:07 PM

WhatsApp

Desempenho degradado de 1:57 PM para 3:07 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    Meta has applied a patch, and the issue that caused intermittent delays has now been resolved

  • Identificado
    UTC
    Identificado

    We found the issue, and it is due to vendor level Meta. Meta is implementing the solution to reduce outbound message delivery times.

  • Investigando
    UTC
    Investigando

    We are currently experiencing a delay of approximately 5 minutes in WhatsApp message processing. The issue is under investigation.