Jelou - Platform Incident – Detalhes do incidente

Todos os sistemas operacionais

Platform Incident

Resolvido
Operacional
Começou em há cerca de 2 anosDurou 1 hora 8 minutos

Afetado

Channels

Operacional de 2:31 PM para 3:40 PM

WhatsApp

Operacional de 2:31 PM para 3:40 PM

Facebook Messenger

Operacional de 2:31 PM para 3:40 PM

Instagram Direct Messages

Operacional de 2:31 PM para 3:40 PM

Facebook Feed

Operacional de 2:31 PM para 3:40 PM

Web Widget

Operacional de 2:31 PM para 3:40 PM

Atualizações
  • Resolvido
    UTC
    Resolvido

    This incident has been resolved.

  • Monitoramento
    UTC
    Monitoramento

    The provider applied fix on the service and it is stable, we will be monitoring.

  • Investigando
    UTC
    Investigando

    We are experiencing an outage with one of our DB services. This is affecting the usability of the chatbots and the platform and we will update when we have more details.