Jelou - Multimedia Content Processing Incident – Detalhes do incidente

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Multimedia Content Processing Incident

Resolvido
Parcialmente indisponível
Começou em há 11 mesesDurou 5 horas 56 minutos
Atualizações
  • Post-mortem
    UTC
    Post-mortem
    This incident has been resolved.
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Monitoramento
    UTC
    Monitoramento
    We implemented a fix and are currently monitoring the result.
  • Identificado
    UTC
    Identificado

    Today, incidents were reported where videos or audio files sent by users could not be played due to issues in multimedia content processing.

    For biometric cases, users are advised to repeat the biometric process. A fix has been applied, and the service is being monitored to ensure proper functioning.