Jelou - General WhatsApp Message Latency – Detalhes do incidente

Todos os sistemas operacionais

General WhatsApp Message Latency

Resolvido
Desempenho degradado
Começou em há 10 mesesDurou 21 minutos

Afetado

Channels

Desempenho degradado de 3:08 AM para 3:30 AM

WhatsApp

Desempenho degradado de 3:08 AM para 3:30 AM

Atualizações
  • Resolvido
    UTC
    Resolvido

    WhatsApp message delivery and reception times have returned to normal. The issue was reviewed and addressed in coordination with our provider.
    We will continue monitoring to ensure stable operation.

    The RCA will be shared through this channel within no more than one week.

  • Investigando
    UTC
    Investigando

    We are currently experiencing general latency in WhatsApp message reception and delivery. The issue is under review in coordination with our provider.
    We will continue to share updates as more information becomes available.