Jelou - WhatsApp Message Delivery Intermittency – Detalhes do incidente

Todos os sistemas operacionais

WhatsApp Message Delivery Intermittency

Resolvido
Totalmente indisponível
Começou em há 6 mesesDurou 2 horas 23 minutos

Afetado

Channels

Totalmente indisponível de 4:40 PM para 5:40 PM, Desempenho degradado de 5:40 PM para 7:03 PM

WhatsApp

Totalmente indisponível de 4:40 PM para 5:40 PM, Desempenho degradado de 5:40 PM para 7:03 PM

Atualizações
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Monitoramento
    UTC
    Monitoramento

    We have identified that some messages are already being delivered and responded to correctly. We continue monitoring the behavior and validating progress with Meta until the service is fully restore

  • Investigando
    UTC
    Investigando

    Since 11:40 AM (EC), we have been experiencing a general intermittent issue with the WhatsApp channel. This situation is related to some user messages remaining with a single check mark. We are working together with Meta to resolve this issue as soon as possible. We apologize for any inconvenience caused and will share updates as they become available.