Jelou - WhatsApp Flows Intermittency – Multimedia Sending – Detalhes do incidente

Todos os sistemas operacionais

WhatsApp Flows Intermittency – Multimedia Sending

Resolvido
Totalmente indisponível
Começou em há 5 mesesDurou 7 horas

Afetado

Channels

Desempenho degradado de 3:00 PM para 10:00 PM

WhatsApp

Desempenho degradado de 3:00 PM para 10:00 PM

API

Totalmente indisponível de 3:00 PM para 10:00 PM

API de biometría

Totalmente indisponível de 3:00 PM para 10:00 PM

Atualizações
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    There is currently an intermittency in WhatsApp Flows related to multimedia file sending, affecting the management of biometric agents operating through Flows.

    Our technical team is already carrying out the corresponding validations to restore the service as soon as possible.

    We appreciate your patience and understanding while we work on the prompt normalization of the service. We will keep you informed of any updates.