Jelou - WhatsApp Message Delay – Detalles del incidente

Sistemas funcionando con normalidad

WhatsApp Message Delay

Resuelto
Rendimiento degradado
Iniciado el hace más de 1 añoDuró alrededor de 1 hora

Afectado

Channels

En funcionamiento de 1:57 PM a 1:57 PM, Rendimiento degradado de 1:57 PM a 3:07 PM

WhatsApp

En funcionamiento de 1:57 PM a 1:57 PM, Rendimiento degradado de 1:57 PM a 3:07 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    Meta has applied a patch, and the issue that caused intermittent delays has now been resolved

  • Identificado
    UTC
    Identificado

    We found the issue, and it is due to vendor level Meta. Meta is implementing the solution to reduce outbound message delivery times.

  • Investigando
    UTC
    Investigando

    We are currently experiencing a delay of approximately 5 minutes in WhatsApp message processing. The issue is under investigation.