Jelou - WhatsApp Unavailability – Detalles del incidente

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WhatsApp Unavailability

Resuelto
Interrupción grave
Iniciado el hace alrededor de 2 añosDuró 25 minutos

Afectado

Channels

Interrupción grave de 6:07 PM a 6:33 PM

WhatsApp

Interrupción grave de 6:07 PM a 6:33 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The issue has been resolved, and we have confirmed the normal operation of the WhatsApp channel. We apologize for any inconvenience this event may have caused. If you have any questions, feel free to contact the support team at: ayuda@jelou.ai.

  • Identificado
    UTC
    Identificado

    We are currently experiencing a Meta-related issue, which has been promptly reported and escalated with urgency. This event involves a general failure in the sending and receiving of messages via the WhatsApp channel. We estimate providing further updates within the next 15 to 30 minutes.