Jelou - Platform Incident – Detalles del incidente

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Platform Incident

Resuelto
Operativo
Iniciado el hace alrededor de 2 añosDuró 1 hora 8 minutos

Afectado

Channels

Operativo de 2:31 PM a 3:40 PM

WhatsApp

Operativo de 2:31 PM a 3:40 PM

Facebook Messenger

Operativo de 2:31 PM a 3:40 PM

Instagram Direct Messages

Operativo de 2:31 PM a 3:40 PM

Facebook Feed

Operativo de 2:31 PM a 3:40 PM

Web Widget

Operativo de 2:31 PM a 3:40 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    This incident has been resolved.

  • Supervisando
    UTC
    Supervisando

    The provider applied fix on the service and it is stable, we will be monitoring.

  • Investigando
    UTC
    Investigando

    We are experiencing an outage with one of our DB services. This is affecting the usability of the chatbots and the platform and we will update when we have more details.