Jelou - Biometric Service Intermittency – Detalles del incidente

Experimentando una interrupción parcial

Biometric Service Intermittency

Resuelto
Interrupción mayor
Iniciado el hace 5 mesesDuró alrededor de 2 horas

Afectado

API

Interrupción mayor de 4:00 PM a 5:58 PM

Jelou API

Interrupción mayor de 4:00 PM a 5:58 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The biometric service has been successfully restored and the validation flow is now operating normally. We appreciate your patience and apologize for any inconvenience caused.

  • Investigando
    UTC
    Investigando

    An intermittency is affecting the biometric service, impacting the initiation of the validation flow in some cases. We apologize for any inconvenience caused. Our team is working to restore the service as soon as possible.