Jelou - Biometric Service Intermittency – Detalles del incidente

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Biometric Service Intermittency

Resuelto
Interrupción grave
Iniciado el hace 6 mesesDuró 1 hora 57 minutos

Afectado

API

Interrupción grave de 4:00 PM a 5:58 PM

Jelou API

Interrupción grave de 4:00 PM a 5:58 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    The biometric service has been successfully restored and the validation flow is now operating normally. We appreciate your patience and apologize for any inconvenience caused.

  • Investigando
    UTC
    Investigando

    An intermittency is affecting the biometric service, impacting the initiation of the validation flow in some cases. We apologize for any inconvenience caused. Our team is working to restore the service as soon as possible.