Jelou - WhatsApp Flows Intermittency – Multimedia Sending – Detalles del incidente

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WhatsApp Flows Intermittency – Multimedia Sending

Resuelto
Interrupción grave
Iniciado el hace 5 mesesDuró 7 horas

Afectado

Channels

Rendimiento degradado de 3:00 PM a 10:00 PM

WhatsApp

Rendimiento degradado de 3:00 PM a 10:00 PM

API

Interrupción grave de 3:00 PM a 10:00 PM

API de biometría

Interrupción grave de 3:00 PM a 10:00 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto
    This incident has been resolved.
  • Investigando
    UTC
    Investigando

    There is currently an intermittency in WhatsApp Flows related to multimedia file sending, affecting the management of biometric agents operating through Flows.

    Our technical team is already carrying out the corresponding validations to restore the service as soon as possible.

    We appreciate your patience and understanding while we work on the prompt normalization of the service. We will keep you informed of any updates.