Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 09, 2024 - 00:00 GMT-05:00
Scheduled
To enhance our platform's performance and provide a superior user experience, we will be performing a scheduled system upgrade. This maintenance aims to improve service stability and efficiency, resulting in a better experience for you. Maintenance Details: - Date and Time: Between 12:00 a.m. and 4:00 a.m. - Impact: During this period, temporary service interruptions may occur. We recommend avoiding the use of the platform during this time, as you may experience disconnections. We are committed to minimizing disruptions and appreciate your understanding as we work on these improvements. For any questions or assistance related to this process, please contact our support team at: ayuda@jelou.ai. Reference Time Zones: - Colombia (GMT-5): 12:00 a.m. - Mexico (GMT-6): 11:00 p.m. - Brazil (GMT-3): 2:00 a.m. Thank you for your trust and for being part of our community! We will continue striving to deliver exceptional service.
Posted Nov 29, 2024 - 09:15 GMT-05:00
This scheduled maintenance affected: API (Jelou API, Payments API, Ecommerce API) and Platform (Metrics, Builder, Multiagent Panel, Monitoring, Datum, Outbound Campaigns).