WhatsApp Message Delivery Delays

Incident Report for Jelou

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 16:46 GMT-05:00

Update

We are continuing to work on a fix for this issue.
Posted Aug 21, 2025 - 16:46 GMT-05:00

Identified

We are currently experiencing delays in message reception and delivery. The issue has been escalated to the corresponding provider, and we can confirm that no data will be lost. All message events are being queued and will be delivered once the service is fully restored.

We apologize for any inconvenience this may cause.
Posted Aug 21, 2025 - 14:39 GMT-05:00
This incident affected: Channels (WhatsApp).