WhatsApp Message Delay

Incident Report for Jelou

Resolved

Meta has applied a patch, and the issue that caused intermittent delays has now been resolved

Posted Nov 25, 2024 - 10:07 GMT-05:00

Identified

We found the issue, and it is due to vendor level Meta. Meta is implementing the solution to reduce outbound message delivery times.

Posted Nov 25, 2024 - 09:28 GMT-05:00

Investigating

We are currently experiencing a delay of approximately 5 minutes in WhatsApp message processing. The issue is under investigation.

Posted Nov 25, 2024 - 08:57 GMT-05:00

This incident affected: Channels (WhatsApp).