Platform and WhatsApp Latency

Incident Report for Jelou

Resolved

This incident has been resolved.
Posted Jun 07, 2024 - 20:51 GMT-05:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2024 - 14:08 GMT-05:00

Identified

A fix has been implemented
Posted Jun 07, 2024 - 13:29 GMT-05:00

Investigating

Some components of the apps.jelou.ai platform and WhatsApp interactions are experiencing latency.
Posted Jun 07, 2024 - 12:35 GMT-05:00
This incident affected: Channels (WhatsApp) and Platform (Multiagent Panel).